ITSM Professional

IT Service Management being a most challenging & ongoing practice and have evolved. The journey focus starting from service support to service life-cycle to service value system and it continue to evolve with the changing demand from the market and IT environment. ITIL being the best practice & ISO 20000 being the standard for ITSM, has become the reference for the practice. This course aims the ITSM professionals to learn, adapt & adopt practice, get certified and at the same time become able to apply in real time.